Effective Date: Jan 6 2025

InspectWise is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, and protect your information when you use our website and services. By accessing or using our services, you agree to the terms outlined in this policy.

Information We Collect

We collect the following types of information:

Personal Information: Includes your name, address, phone number, email address, payment details, and any other information you provide when interacting with us.Technical Information: Includes your IP address, browser type, operating system, device type, and information about your interactions with our website.Service-Specific Information: Information related to the HVAC maintenance and inspection services you request, such as service history, preferences, and feedback.

How We Use Your Information

We use your information to provide you products and services and to manage and support our business functions, as follows:

To fulfill your requests for products or services and to service your account. This may include enrolling you as a customer, providing access to and managing your account, determining your eligibility to receive certain services including obtaining credit approval, providing customer service and enhancing your customer experience, and billing and

collections.To

communicate with you or your authorized representative, including responding to your requests and questions, notifying you about changes that may affect your products and services, and sharing important information or alerts.For operational purposes, including but not limited to product and service development and delivery; managing our communications; marketing and advertising, including providing personalized ads and web content and conducting market research; determining the effectiveness of our sales, marketing, and advertising efforts; analyzing and enhancing our products, services, website, and apps; ensuring the security of our networks and information systems; providing technical support; performing accounting, auditing, invoicing, reconciliation, and collection activities; payment processing; data processing and management; improving and maintaining the quality of our customer service; and evaluating or conducting a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of our

assets.To

personalize our service offerings and website and inform you of our products and services, in some cases, other than those that you have specifically requested, including targeted offers and ads through our website, third-party sites, and via email or text message (with your consent or as permitted by law).To comply with legal or regulatory requirements or with legal processes including subpoenas, court orders, or search warrants, and as otherwise authorized or required by

law.To

monitor and record communications we have with you, including phone conversations (in compliance with applicable laws), chat sessions, and emails to ensure we’re providing you with quality service and meeting our regulatory and legal

responsibilities.To

investigate or prevent illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of the terms and conditions of using our website or our products and

services.To

enable your participation in programs, promotions, sweepstakes, contests, games, special events, blogs, and chats if you choose to

participate.To

update or correct our records, including by combining information we collected directly with information received from other sources (e.g., publicly available databases).In connection with a job application or inquiry for employment

consideration.To

conduct data analytics.

We will not collect additional categories of personal information, use, or share the information we collected for materially different, unrelated, or incompatible purposes without providing a form of notice and obtaining your express consent where required by law or regulation.

Disclosure and Sharing of Your Information

We do not sell or rent your personal information, as those terms are traditionally understood, but we may disclose personal information as described in this Notice with our affiliates and subsidiaries, service providers who act on our behalf, our business partners, third parties pursuant to legal purposes, or to others at your direction. For any purpose not specified in this Notice, we will provide specific notice or ask for your consent before we share your personal information. For more information about the controls you have and to opt out of sharing your information, see

Your Privacy Rights and Choices

.

Sharing Information with Affiliates and Subsidiaries

InspectWise may disclose or share your information with our affiliates and subsidiaries for purposes described in this Notice, including marketing products or services that may be of interest to you. When required by law or regulation, we will provide you with specific notice or ask for your express consent before we share your information with our affiliates.

Sharing Information with Service Providers

We may share your information with our contractors and vendors (collectively, “service providers”) that support products or services provided to you or that perform services for us, including marketing on our behalf. Those service providers are prohibited from using your information for any purpose other than to perform those services, and we contractually require them to protect the confidentiality and security of any data they receive from us consistent with this Notice.

Sharing Information with Business Partners

With your consent, we may share your information with our business partners so that they may market certain InspectWise or non-InspectWise products or services to you, including companies that operate cookies and other advertising and marketing partners. For more information about the controls you have and to opt out of sharing your information, see

Your Privacy Rights and Choices

.

Sharing Information in Connection with a Corporate Transaction

Personal information may be shared with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of InspectWise’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which your information held by InspectWise about our website users and customers is among the assets transferred.

Sharing Information with Law Enforcement, Regulators, or Other Parties for Legal Reasons

Personal information may be disclosed to third parties to:

Comply with court orders, subpoenas, lawful discovery requests, and as otherwise authorized or required by law or regulation;Detect and prevent fraud or other illegal or unauthorized activities;Ensure proper operation and security of technology;Notify or provide information (including location information) to a governmental entity in emergency circumstances; and/orEnforce our legal rights, protect our property, or defend against legal claims or lawsuits.

We may also use and disclose deidentified or aggregated information about our customers and website users, as information that does not (and cannot reasonably be used to) identify any individual, without restriction, for any lawful purpose.

How We Protect Your Information

Data Security

Protecting your information is a top priority, and we have implemented physical, administrative, and technical safeguards and security measures we consider reasonable and appropriate to protect against the loss, misuse and alteration of Personal Information under our control. However, the internet and electronic communications always involve risks to Personal Information. Safeguards cannot prevent all loss, misuse or alteration of Personal Information, and we cannot guarantee the security of information we hold. In the event your information is compromised, we will notify you in the most expedient time reasonable under the circumstances and where required under law. We also review our security procedures periodically to consider appropriate new technology and updated methods to safeguard your information and our systems.

Data Storage, Retention and Disposal

The information we collect may be processed and stored in the United States or in other countries where we or our affiliates or service providers process our data. We take steps to ensure that data is processed according to this Notice and to ensure adequate protections of Personal Information in accordance with applicable law.

We collect, use, and store your Personal Information for the purposes of providing products and services to you; to comply with our business requirements and objectives, and legal and regulatory obligations; to mitigate and resolve disputes; and to enforce our agreements. We do not commit to any obligation to retain your data for any particular length of time and anticipate retaining your Personal Information for as long as it is required by law or regulation or is useful, as permitted under applicable law. If these purposes no longer apply, we will destroy, deidentify, or anonymize the information in accordance with our internal policies and applicable law.

International Users

Our products and services are intended only for individuals in the United States. If you are located outside of the United States and choose to use our products and services, you do so at your own risk. You understand that the information we collect about you will be transferred to the United States and other countries where we or our service providers and business partners are located. Please be aware that the laws in the United States may not be as protective as the laws in your country.

Other Privacy Information

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information.

Complaints and Contact Information

Airton is committed to working with consumers to obtain a fair and rapid resolution of any complaints or disputes about your privacy. Please send us your questions or comments regarding our privacy practices either by sending an email to

[email protected]

We will promptly respond to your questions and comments.

Links to Other Sites

Our Website and mobile applications may contain links to other sites. InspectWise is not responsible for the privacy practices, security protections, or the content of such web sites. We recommend you carefully read the privacy policies of each site you visit.

Privacy Notice Changes

We reserve the right to make changes to this Notice from time to time without prior notice. If we modify this Notice, we will update the “Last modified” date at the top of this Notice. Your continued use of this Website or our products and services following that “Last modified” date constitutes your acknowledgment of and consent to those modifications.

Your Privacy Rights and Choices

Applicable State Privacy Rights

You can review and change your personal information by emailing us at

[email protected]

.

Depending on your state of residency and applicable privacy laws, you may be entitled to a variety of legal rights regarding the collection and processing of your personal information. You may exercise these rights, to the extent they apply to you, by contacting us as outlined in the

Contact

section at the end of this Privacy Notice or by following instructions provided in communications sent to you.

These rights vary depending on your state of residency, but may include:

Right to Know: You may have the right to request information about the personal information we have collected about you, the purpose of our collection, and the source of the data.Right to Access: You may have the right to request information about how we process your personal information and to obtain a copy of that personal information.Right to Opt-Out: You may have the right to opt out of the processing of your personal information for the purposes of targeted advertising, profiling, and the sale or sharing of your personal information.Right to Portability: You may have the right to receive your personal information, in a structured, commonly used, and machine-readable format and to have that information transmitted to another organization in certain circumstances.Right to Correction: You may have the right to request the modification or correction of any errors in the personal information that we have collected from you.Right to Deletion: Subject to certain exemptions, you may have the right to request the deletion of your personal information that we have collected.Right to Withdraw Consent: When processing of personal information is based on consent, you may have the right to withdraw your consent to such processing.Right to Be Free from Discrimination: You may have the right to not be discriminated against by us for exercising your consumer privacy rights.

To exercise such a request, please:

Submit a request online at

https://inspect-wise.net/contact-usSend

an email to

[email protected]

.

We may require certain additional information from you or your authenticated agent to verify your identity and right to access, alter, delete, or manage the personal information at issue. This is done to protect your privacy and maintain security. We may decline to process requests that are frivolous, unreasonably repetitive or burdensome, risk the privacy or impact the rights of others, or are extremely impractical.

Under applicable state law, if we decide to decline your request, you may have the right to appeal our decision by emailing or by submitting a request.

Communication Preferences

To exercise your rights over how we or certain third-party advertisers use or disclose your personal information for advertising, marketing, or analytics purposes, you can email us at

[email protected]

.

To manage your communication preferences, please use one or more of the methods laid out below. Note that even if you opt out of receiving marketing communications, we may still contact you with service- and account-related information or other non-marketing communications.

Email: You can opt out of marketing emails by following the unsubscribe links or instructions included in marketing emails.Text messages: You can opt out of receiving text messages from us at any time by texting “STOP” to any

message.Mobile

applications: You can opt out of receiving notifications through our mobile applications by either selecting the option to “not allow” on the notification prompt or disabling them through the Settings function on your mobile device.Telemarketing: You can ask to be removed from our consumer telemarketing lists by contacting us at (855) 909-9272, or by sending an email to

[email protected]

. You also can ask the InspectWise representative to remove you from our telemarketing lists when you receive a marketing or promotional call from us. In addition, the National Do Not Call Registry gives you a choice about whether to receive telemarketing calls at home. For more information, go to

https://inspect-wise.net/contact-us

.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: 

https://inspect-wise.net/contact-us

.

InspectWise

1030 Seminole Dr, Fort Lauderdale FL 33304

[email protected]

(855) 909-9272